Privacy Policy

Last Updated: January 8th, 2026

Effective Date: January 8th, 2026

AIRO Solutions LLC (“AIRO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you interact with us, including through our website, voice communications, and text messaging.

1. Information We Collect

We may collect the following types of information:

Contact Information: name, business name, email address, phone number
Business Information: company details relevant to service discussions
Communication Data: call recordings, call transcripts, and message content for quality, training, and compliance purposes
Technical Data: IP address, browser type, and general website usage analytics

2. How We Use Information

We use collected information to:

Respond to inquiries and schedule discovery or service-related calls
Communicate regarding services, proposals, and appointments
Improve service quality, agent performance, and internal workflows
Comply with legal, regulatory, and carrier requirements

3. Voice & SMS Communications

AIRO Solutions primarily communicates via outbound voice calls.

SMS (text messaging) is not used for initial outreach. Text messages may be sent only when:

A live voice conversation has occurred, and
The recipient has provided verbal consent or explicitly requested follow-up via text message

SMS messages are limited to conversational or transactional purposes, such as:

Appointment confirmations or reminders
Follow-up information requested during a call
Calendar links or meeting logistics

Message frequency varies. Message and data rates may apply.

Recipients may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP.

4. Consent & Opt-Out

Consent to receive SMS messages is voluntary and is not a condition of purchasing any product or service.

You may withdraw consent at any time by replying STOP to any text message or by contacting us at sales@airosolutions.io.

5. Data Sharing

AIRO Solutions does not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers solely for operational purposes (such as communications infrastructure), subject to confidentiality obligations.

6. Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to meet legal requirements.

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at sales@airosolutions.io, subject to applicable laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

AIRO Solutions LLC
Louisville, KY
Email: sales@airosolutions.io
Phone: (502) 419-9317

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